raw_ ClickHouse database.
Before you connect
Prepare:- a publicly reachable PostgreSQL hostname;
- port
5432, unless your provider uses another TLS endpoint; - the database name and optional source schema;
- a dedicated read-only username and password; and
- a server certificate trusted by the standard CA bundle and valid for the hostname.
Create a read-only user
Create a separate login rather than sharing an application administrator. Adjust the database, schema, and role names for your installation:Network access
Allow inbound PostgreSQL TLS connections from the Platinur host address provided by support or your workspace administrator. Use the provider’s direct or pooled TLS hostname, not a private address such aslocalhost, 10.x.x.x, or an internal service name.
For managed providers, use the provider’s connection-details page to copy the public host,
port, and database. Do not copy a URI containing a password into a ticket or chat; paste
the values into their separate Platinur fields instead.
Connect in Platinur
- Open Integrations → New Source → PostgreSQL.
- Enter a source name and target schema suffix.
- Enter the host, port, database, optional schema, username, and password.
- Test the connection, then save it.
- Open Schema, discover the database, and choose the tables to load.
platinur_reader), and Password. Test Connection must succeed
before you create the source; after it is saved, use Schema to discover tables and Sync to
run the first load.
The same verified TLS connection is used for testing, discovery, and every sync. A successful
test cannot fall back to plaintext during loading.
Refresh behavior
Database tables support Override, Append, and Merge when the selected table has the required cursor or primary-key contract. Start with Override unless you have confirmed the incremental columns. You can run the source manually or configure a schedule.Troubleshooting
- Host or port unreachable: confirm the public hostname, firewall, allowlist, and port.
- TLS or hostname failure: use the provider hostname covered by its certificate; IP addresses commonly fail hostname verification.
- Authentication failed: verify the dedicated username and rotate the stored password.
- No tables discovered: grant
USAGEon the schema andSELECTon the intended tables. - A table fails during sync: check that the reader retained access and that the table was not renamed or removed after discovery.
Rotate or revoke access
To rotate the password, set a new password forplatinur_reader, replace the password on the
source’s Config tab, and select Test Connection before the old password expires. To stop
access immediately, disable the source and revoke the role’s CONNECT/SELECT grants or drop
the login; subsequent runs will fail safely without exposing the password.