raw_ ClickHouse database.
Before you connect
Prepare:- a publicly reachable MySQL hostname;
- port
3306, unless your provider uses another TLS endpoint; - the database name;
- a dedicated read-only username and password; and
- a server certificate trusted by the standard CA bundle and valid for the hostname.
Create a read-only user
Create a dedicated account and limit it to the database Platinur should load:Network access
Allow inbound MySQL TLS connections from the Platinur host address provided by support or your workspace administrator. Use the provider’s certificate-backed hostname rather than an IP address or private service name. Copy the public host, port, and database from your provider’s connection-details page. Enter those values separately in Platinur rather than pasting a full connection URL.Connect in Platinur
- Open Integrations → New Source → MySQL.
- Enter a source name and target schema suffix.
- Enter the host, port, database, username, and password.
- Test the connection, then save it.
- Open Schema, discover the database, and choose the tables to load.
platinur_reader) and its password. Test Connection validates the TLS session
and read access before saving. After saving, discover the tables in Schema and run Sync.
The verified connection used by the test is also used by discovery and every sync.
Refresh behavior
Database tables support Override, Append, and Merge when the selected table has the required cursor or primary-key contract. Start with Override unless you have confirmed the incremental columns. You can run the source manually or configure a schedule.Troubleshooting
- Host or port unreachable: confirm the hostname, firewall, allowlist, and TLS port.
- TLS handshake failed: verify that the provider enables TLS and presents a certificate for the hostname you entered.
- Authentication failed: confirm the username’s allowed host and rotate the stored password.
- No tables discovered: grant
SELECTandSHOW VIEWon the intended database. - Access denied during sync: confirm the user still has access to every selected table.
Rotate or revoke access
Change the dedicated user’s password, replace it in the source’s Config tab, and use Test Connection before retiring the old password. To remove Platinur immediately, disable the source and rundrop user 'platinur_reader'@'%'; (or revoke its grants). The stored secret is not
shown again by Platinur.